Firestone Complete Auto Care in Georgetown, KY, has been serving the community since 1926, offering a wide range of vehicle services from tire sales to maintenance and repairs. Customers frequently commend the excellent customer service and knowledgeable staff, especially noting the kindness and willingness to answer questions. The team is recognized for their honesty and commitment to providing trustworthy advice, which builds strong customer relationships. Affordable pricing and quick service ensure that vehicles receive proper care. Many customers appreciate the thorough inspections and honest recommendations for necessary repairs. The waiting area is comfortable and features charging stations, which enhances the overall experience. While there may be occasional delays due to staffing issues, the team works hard to accommodate appointments and satisfy customers. From oil changes to tire installations, Firestone Complete Auto Care is highly recommended for reliable auto care tailored to each vehicle's needs. The dedication to customer service fosters a trusting environment, making it a preferred choice for many.
Took my Murano to Firestone in GTown. Had got an alignment from a place in Lexington that did not do a good job, went to Firestone and Wayne did another alignment, vehicle still wasn’t right. Wayne took several hours looking over my suspension. Apparently the shocks that were replaced a 2 years prior, from another shop, were the wrong size. We took care of that, Wayne did the alignment again and my Murano drives smooth. After two years of trying to figure out what was wrong with my suspension, Wayne had it figured in a few hours.
Oct 2026
4.0★★★★☆
I had a good experience with Firestone in terms of their quick turnaround & I appreciate them being open on Saturdays as they saved me from a rough weekend!
I blew a tire while passing through Georgetown on a Saturday & was told by a friend that this Firestone is one of the only tire places open on Saturdays. They were able to get me in AND replace my tire before the end of the day which I greatly appreciated!
The only thing is that I noticed that I was missing a bolt on the replaced tire when I got home & needed to go to another tire place to get one added on. Also, my spare tire & all of the tools were just tossed in my trunk instead of being put back into the compartment… read full review
Oct 2026
5.0★★★★★
The Firestone Georgetown location is an excellent service resource. I have personally used this location for personal and work/fleet vehicles. Very easy to schedule appointments, very convenient and polite. Great value!
