About Ulta Beauty
Ulta Beauty is a large and clean store with easy access, offering a wide selection of over 25,000 products from 500 brands. The store provides many samples for customers to try, making it a great place to explore. The staff is generally friendly and helpful, with some employees being particularly attentive and knowledgeable about the products. However, some customers have reported feeling rushed or judged during their visit, especially when taking their time to compare prices or explore the store. While this Ulta location is sometimes hit or miss with stock, as some customers noted they often find items out of stock, the beauty services are highly praised. The store offers hair, skin, and makeup services, with Shawna receiving specific acclaim for her exceptional work. Customers have expressed satisfaction with the salon services, noting that Shawna's haircuts and treatments are impressive and leave them feeling pampered. The Conscious Beauty section also offers a range of vegan, clean ingredient, cruelty-free, and sustainable products. Overall, Ulta Beauty is a great destination for beauty enthusiasts, with its vast product offerings and convenient services, but some customers may experience varying levels of customer service.
I have shopped Ulta in Frankfort since it opened. I have never been disappointed with my customer service everyone has always been helpful. If they do makeup application for special events that would be awesome. I know they do hair unsure about makeup. I don't patron any other store now for cosmetics.
This Ulta is hit or miss. A lot of the times, they don't have exactly what I need. They're usually out of it. I don't know if it's from theft or they're just not ordering properly.
I’ve always been a fan of Ulta! My daughter just had a baby and I wanted to treat her so I scheduled a salon appointment with Shawna at the Frankfort Ulta Salon. She did an amazing job on my daughter’s hair the shampoo and conditioning was like therapy and she cut her hair perfectly and made her feel like a million dollars walking out of there. I also had an appointment with Shawna following my daughter and I have to say I’ve never had a cut and blow out this good in my entire life. Shawna is a true artist and so professional, my cut was above and beyond what I expected. Women need to pamper themselves more often and from now on Shawna is my girl! Thank you!