Jerry, our consultant, was helpful, efficient, and friendly. We were very impressed. The 6 windows that were installed, where there were no windows before, look fabulous. Everyone was professional, efficient, and friendly. They cleaned up after themselves and we were very happy with everything.
About Crown Pointe Roofing & Remodeling
Crown Pointe Roofing & Remodeling is a home remodeling service in Fort Thomas, KY. The business is licensed, insured, and serves Campbell County with an A+ Better Business Bureau (BBB) ranking. Crown Pointe specializes in roofing, siding, and full remodeling, and also offers window replacement, deck design, bathroom and basement renovation, and after-storm repair. The business is an Owens Corning and Pella certified contractor and uses only the finest materials.
Customers describe positive experiences with the team. One customer appreciated the time taken to help go through the process and go to bat with the insurance company. The team alleviated concerns and made the customer feel truly valued and cared for as if it were their own home. Information was given straight forward, and the customer felt a sense of appreciation and relief after what seemed to be a daunting task. Another customer noted the team made them feel not only like a customer but family.
Customers also mention honesty and trustworthiness. One customer worried after a storm but was shown minor storm damage from the past and told the roof is still in good condition. Another customer was impressed with the knowledge of products and options and would recommend Crown Pointe to friends and family. A customer mentioned a sales person understood what was needed and tried to get the best price on windows. Another customer plans to continue with kitchen remodeling and more projects.
Reviews
I truly appreciated my experience with Crown Pointe! Hunter and Camielle in particular were a treasure to work with! They really took the time to help me go through the process and go to bat for me in conversations with my insurance company. They alleviated all my concerns I had and made me feel truly valued and cared for as if it were their own home! They gave me all the information straight forward and advised me on the best possible ways to not only complete but improve my situation! They really gave me a sense of appreciation that I was introduced to them and trusting them with the work! I look forward to working with them in the future! I just can’t thank them… read full review
Just started doing business with Crown Pointe. Right now due to Jerry the sales person my next project will be Remodeling my Kitchen. More projects depending on my first projects I will continue with them.
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Hours
Good to know
- accepts credit cards
Location
1 Highland Avenue Ste East, Fort Thomas, KY 41075
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