About Lipps Pool & Spa

Lipps Pool & Spa is a renowned pool and spa company that has earned the trust of its customers. The company's commitment to excellent communication, personalized service, and seamless project management sets it apart from the competition. Customers praise the direct access to the company's owner, Damon, who listens to their needs and ensures a collaborative design process. The company's strong relationships with local vendors and contractors contribute to a smooth installation process, with updates provided regularly to keep customers informed. Lipps Pool & Spa's attention to detail and dedication to customer satisfaction are evident in the positive reviews. Customers highlight the professionalism of the team, including the exceptional work of Quality Concrete Solutions, and the comprehensive maintenance plan provided. The company's pricing is also noted as competitive, but the true value lies in the personalized "family-owned" service that customers receive. Whether it's addressing a pump issue or assisting with a robotic pool vacuum, Lipps Pool & Spa consistently delivers exceptional customer service and a commitment to ensuring their clients' pool and spa needs are met.

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Reviews for Lipps Pool & Spa

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Aug 2025
This place is great! Great work and customer service, the people in the store are very educated and will walk you through any problems with your pool. Most of these bad reviews look like crybabies who can't read a contract or a closed sign. The redhead at the counter is a good guy who is very cool.
Aug 2025
Someone actually left a one star review for this business because they entered this store and demanded service AFTER the store had already closed. I took a picture of the hours posted on their front door. They indeed close at 7pm M-F.
Jul 2024
Purchasing a pool is a huge investment and Lipps really understands that. Our situation was a little unique where we actually moved to the area from out of state but knew we were going to install a pool in our new home. We reached out to several pool companies around the area and from the start the interactions with the Lipps team was far superior to any of the competition.

Communication was thew most important thing to me and Damon did not disappoint. I was given the direct contact information for the owner of the company (Damon) and I don’t think that is the norm. I didn’t have to communication with multiple people before getting the answers I needed,...read full review