About A E Door & Window - Florence, Kentucky
A E Door & Window in Florence, Kentucky is known for its quality products and customer-focused service. Customers have praised the ProVia front doors, noting their significant impact on the home's appearance. Although the wait time from ordering to installation can be lengthy, the staff, including the sales representative, are helpful and attentive without being pushy. The installation team works efficiently and keeps the area clean during the process. Additionally, the technicians for garage door service have earned high marks for their knowledge, thoroughness, and excellent communication skills. Customers appreciate their enthusiasm and the education they provide on door maintenance. Recent reviews highlight the exceptional service provided by the company. Customers have commended the sales agent for keeping them informed and setting clear expectations. The installation crew, led by Daniel, has been described as respectful, polite, and responsive to any concerns. Customers also praise the professionalism and dedication of the team, particularly Bryan Brake, who installed a beautiful garage door that met the customer's exact specifications. Overall, A E Door & Window is recommended for its quality products and customer-focused service.
Tim was our sales agent, he called or texted us to keep us informed and what to expect. The installation took a week, 28 windows total. Daniel's crew was very respectful and polite, explaining how the day was going on go and looking over the work. Any concerns we had Daniel addressed them and explained it. I want to thank Daniel, Joseph, Dayton, Alex, Michael, Blake, and Phill.
Jennifer
From my first interaction with Abbey Downs until Bryan Brake installed my door was top notch service. My door is beautiful and exactly what I wanted. The professionalism and dedication to my experience was top tier. I would highly recommend AE to anyone looking for a new garage door!
The install crew came in and installed the new door after removing the old garage door. Hauled everything away and cleaned after work was completed. The new garage door is a big improvement and I’m very happy with the purchase. Thanks A&E I highly recommend using them if your needing a new garage door.