Weirdest company I have ever got a bid from. Lady who answers the phone gave me an estimate then wouldn’t answer the phone again. I would hate to be a customer an need anything at all from them. You would get zero help, I got a email later saying “We can’t do this.” Real professionals there, Run far away folks!
April 2024
Do not recommend. Dishonest and shady people. I hope to help save others from the mistake I made by calling them. I called a plumbing company because I wanted a licensed plumber for the job, not a handyman. Without being upfront, they sent someone without a plumbing license who did not know what he was doing. Per the scheduler, we learned this particular guy is usually sent with someone else for direct supervision (which seems to be necessary per KY law). Initially he said he could put a new water line through the wall but then later couldn’t, also drilled an unnecessary hole in my hardwood floor and destroyed multiple ceiling tiles. The work was likely corrected on... read full review
August 2023
This company isn't very up front or professional. Lady told me they had a 10am opening, I booked it. Not 10am-12pm, not 10am-2pm. After almost 30min I called to ask why I don't see a truck or get a call, she told me that the guy was probably busy on his first job. I won't tolerate unprofessionalism. Be up front and precise with your customers as if their time matters just as much, and give them a heads up. I told her to keep her guy at home and I moved on. Which is what I recommend, move on.
Weirdest company I have ever got a bid from.
Lady who answers the phone gave me an estimate then wouldn’t answer the phone again. I would hate to be a customer an need anything at all from them. You would get zero help, I got a email later saying “We can’t do this.”
Real professionals there, Run far away folks!
Do not recommend. Dishonest and shady people. I hope to help save others from the mistake I made by calling them. I called a plumbing company because I wanted a licensed plumber for the job, not a handyman. Without being upfront, they sent someone without a plumbing license who did not know what he was doing. Per the scheduler, we learned this particular guy is usually sent with someone else for direct supervision (which seems to be necessary per KY law). Initially he said he could put a new water line through the wall but then later couldn’t, also drilled an unnecessary hole in my hardwood floor and destroyed multiple ceiling tiles. The work was likely corrected on... read full review
This company isn't very up front or professional. Lady told me they had a 10am opening, I booked it. Not 10am-12pm, not 10am-2pm. After almost 30min I called to ask why I don't see a truck or get a call, she told me that the guy was probably busy on his first job. I won't tolerate unprofessionalism. Be up front and precise with your customers as if their time matters just as much, and give them a heads up. I told her to keep her guy at home and I moved on. Which is what I recommend, move on.