About Herbal Spa Nails
Herbal Spa Nails is a highly recommended salon that provides excellent nail services. The staff is very kind and friendly, creating a welcoming atmosphere for all customers. The environment is clean, and clients have had wonderful experiences, especially with their meticulous pedicures and acrylic nail sets at reasonable prices. Many customers have praised the attention to detail and the salon's commitment to ensuring a great customer experience, often with no wait time. Recent reviews highlight that the staff listens carefully to client preferences, ensuring nails are done exactly as requested. One customer shared that their pedicure was completed with extreme care, and the French tips on their natural toenails were beautifully executed. Although there were some concerns about cleanliness, such as the presence of gnats and the use of unwrapped tools, the staff took steps to sanitize equipment before use, which reassured many clients. While some customers felt that the manicure service could have included more pampering, they still appreciated the skill and friendliness of the staff. Kim, a notable team member, received praise for her ability to assist clients, even those unsure of what they wanted. Overall, Herbal Spa Nails remains a popular choice for quality nail services and a welcoming experience.
I have been going since October and everything was great until my last 2 visits. The ladies are fast and fantastic, but the guy doing nails now is not.
He makes a lot of mistakes, and takes way too long.
I checked in at 5:17 yesterday and left at 7:23. It took him an hour and 45 minutes to do my nails. It is a simple acrylic overlay and then painted, nothing special, no designs. He cut me several times with the tool, and one of my fingers continues to bleed every time I use it. When painting my nails he was leaving the side of my nails bare, that’s when one of the ladies finally stepped in to finish. Very poor customer service. No apologies or anything.
Started getting my nails done at herbal spring of this year and I’ve loved every set I’ve got. They ladies are nice and do a fantastic job! I usually bring a picture of what I want and they “nail” it each time. The only reason I’m giving four stars is because it can be quite a wait when they are busy and don’t take appointments.
They were very welcoming, the lady who I had did my nails and she also did such an amazing job one my feet! My pedicure was done extremely meticulously and with extreme care I got the French tips on my natural toenail. My nails came out the exact way I wanted them and she was also willing to listen to my wants regarding my nails, coffin shape but less pointy to give an offset square effect! 10/10 recommend, the only downside to being there, 1. There were a lot of gnats flying around, which I didn’t like. 2. The tools they used did not come out of a fresh package. Now I’m not saying the place was falling apart, maybe at the time I went which was closer to 2, maybe...read full review