Your Technician, Ian, conducted an extensive examination of our current system and identified several parts that needed to be replaced along with an estimate. We determined that a more practical approach would be a complete replacement of our 21 year old system. A visit from your Comfort Rep, Dylan, was scheduled for the next day. After a thorough review of the best available equipment to handle our needs we signed a purchase agreement and set the next available date fro installation. And to tide us over during the present heat alerts, he provided us with a portable unit. He demonstrated yet another use of duct tape and styrofoam to secure the unit to our bedroom window! I highly recommend their services.
About Schneller Knochelmann Plumbing, Heating & Air Conditioning
Schneller Knochelmann Plumbing, Heating & Air Conditioning is dedicated to providing superior plumbing and HVAC services. Customers have consistently noted the professionalism, punctuality, and knowledge of their technicians. For example, the team has been praised for their clear communication, thorough work, and cleanliness. Technicians are described as helpful, honest, and engaging, always ready to answer questions thoroughly and without condescension. Customers have also mentioned that after a new install, the cooling and heating systems work very well and operate quietly, a significant improvement over previous units. The quality for the price is competitive, and clients appreciate the reasonable utility bills. Chad was excellent! The tune up was quick easy and he was so informative. The response and professionalism of all the technicians was great. They coordinated scheduling and solving problems in a condensed schedule. Schneller & Knochelman has taken care of heating and cooling needs over the years. They are fair, friendly, and saved us from having to replace our system. They explained the entire process and gave great options. New systems running well! Cleaned and new air cleaner installed.
Reviews
Schneller Knochelmann did a fantastic job. They were friendly, and got right to work. They put the plastic down on the floor to keep the carpet clean, and put on the plastic boots every time they came in the house.
After the installation, they made sure the system was working properly, and made the adjustments where necessary. They were patient trying to explain how the thermostat works via your phone. The only thing we didn’t care for was the black thermostat. It really stands out on our wall and would prefer a white one if possible. This is obviously not the installers fault. We would definitely use them again in the future. Thank you
James is one of the best workers I’ve ever met. This guy is on top of his game very nice very courteous.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
- offers military discount
Location
615 West 9th Street, Covington, KY 41011
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