May 2026
Have made several beauty appointments here, and I always have to wait. I don’t understand why appointments are offered if you have to wait 40+ minutes to be serviced. Service is fantastic, but I won’t rebook due to this.
About Ulta Beauty
Ulta Beauty is a popular US beauty retailer offering a wide range of products from cosmetics to skincare. They stock over 25,000 products from 500 brands, including high-end and exclusive lines. The Conscious Beauty section provides customers with choices that align with their values, such as vegan, cruelty-free, and sustainable options.
Shoppers have mixed experiences with deals and customer service. However, many appreciate the coupons and reward points system. The salon services, including haircuts, color, and makeup, receive varied feedback, but the salon and product selection keep customers returning for their beauty needs.
Customers praise the salon staff, like Sadé, for their expertise and attention to detail. They feel listened to and leave feeling confident and taken care of. The staff, such as Jennie, are described as knowledgeable, kind, and able to relate to the customers' needs, providing an amazing service and experience.
Reviews
Sep 2025
The staff and management are always super friendly and knowledgeable about the items they are selling. I have come into the store solo and with my little ones a few times for services and just to browse around. They offer classes for customers, and they can get free goodies and treats for attending. Another good shoutout is the GM, Dzenita T; she is always running around helping customers and staff. Sometimes it seems like she has six arms and two heads, with how much she's getting done. Overall, this store is miles ahead of any other one I have been to.
Jul 2025
Love Sadé! This was my second time getting my hair cut and styled by her, and she never disappoints. I have long, thick hair that can be a lot to manage, but Sadé never makes me feel like a burden—in fact, she genuinely appreciates it. She listens to what I want, never cuts it too short, and always makes sure I leave feeling confident and taken care of. Highly recommend!
Photos
Hours
Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 7PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 11AM - 6PM
Good to know
- offers same-day delivery
- masks required
Location
2625 Scottsville Road Ste 340, Bowling Green, KY 42104
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