Ulta Beauty

Ulta Beauty is a popular US beauty retailer offering a wide range of products from cosmetics to skincare. They stock over 25,000 products from 500 brands, including high-end and exclusive lines. The Conscious Beauty section provides customers with choices that align with their values, such as vegan, cruelty-free, and sustainable options. Shoppers have mixed experiences with deals and customer service. However, many appreciate the coupons and reward points system. The salon services, including haircuts, color, and makeup, receive varied feedback, but the salon and product selection keep customers returning for their beauty needs. Customers praise the salon staff, like Sadé, for their expertise and attention to detail. They feel listened to and leave feeling confident and taken care of. The staff, such as Jennie, are described as knowledgeable, kind, and able to relate to the customers' needs, providing an amazing service and experience.