About Berea VA Clinic
The Berea VA Clinic provides medical care that many patients describe as amazing, great, and at the next level. Staff are noted as genuinely caring, kind, knowledgeable, and efficient. Specific praise highlights doctors who take their time and explain in detail, with excellent health care compared to a small town doctor. The team is recognized for going above and beyond to help patients. However, experiences vary by department. The mental health side receives criticism for lacking a caring, compassionate psychologist, though medication management is noted as amazing. The front desk is sometimes viewed as indifferent and unfriendly. Overall, the clinic is valued for its convenience and high-quality medical care.
Went to have my blood drawn so I didn't have to drive the hour to Lexington. I was unable to get out so long they canceled the order. The folks at the clinic were amazing, got the order re-input, and helped me while I had a panic attack. My PTSD is very severe, and they did what was best so I could get it done.
I transferred my care from VA Somerset to VA Berea because of convenience. I'm so glad I did! I met with Dr. Bennett for initial patient visit. She took her time going over my medical chart, explained answers I had in great detail. I've always gotten good care at VA Somerset as well as VA Bowling Green, but this care at VA Berea is at the next level!!!👍👍👍
Dr. Williams and his team is the best! It's like a small town doctor but through the VA. The health care side is great. The mental health side is lacking they have never had a caring compassionate psychologist. I hate the mental health care here but love the medical side. Mr. Kirby is amazing as well he is the LPN for medication management on the mental health care side. The front desk seems indifferent they are pretty unfriendly and don't seem to really care about much.