When the roof springs a leak, you need someone who can quickly spring into action and that is exactly what Smart Home did for me. After much research and a few referrals, most of my calls were either ignored or unanswered until I made that first early morning call to SmartHome. Someone actually answered their phone, listen to my problems, and had their rep Dawson Ballard on my 11 your old roof before the end of the day. He saw damage, both old and new, but it was when he found the source of the leak that he determined the roof just needed to be replaced. He took it from there, gathered the photos and took the measurements, and then contacted my insurance company right there on the spot. Beyond that it was seamless service all the way to the end. Even my insurance company acknowledge the thoroughness of Dawson's work in filing the claim. The new roof was approved and within 3 weeks the job was complete and paid for in full. I highly recommend SmartHome to anyone who is looking for a company who is quick to respond, who's organized in their paperwork, the most importantly who installs a quality roof with warranty service. Thank you Dawson, Zach, and the whole Smart Home team who got the job done. You earned a five-star rating.
About SmartHome Roofing Bardstown
SmartHome Roofing is redefining the industry by maintaining affordability without compromising quality in materials, performance, and customer service. From new roofs to restoration, insurance claims, and upgrades, the company offers the biggest bang for the buck and a priceless sense of security.
Customers describe outstanding service from the beginning to the end, with very good communication and follow up. The entire company, including the roofing crew, worked hard and were very nice. The team went the extra mile. When a roof springs a leak, SmartHome quickly springs into action. After much research and a few referrals around town, most calls were either ignored or unanswered until that first early morning call to SmartHome. Someone actually answered their phone, listened to the problems, and had a rep on an 11-year-old roof before the end of the day. The rep saw damage both old and new and found the source of the leak, then determined the roof just needed to be replaced. He gathered the photos, took the measurements, and contacted the insurance company right there on the spot. Beyond that it was seamless service all the way to the end. Even the insurance company acknowledged the thoroughness of the work in filing the claim. The new roof was approved and within 3 weeks the job was complete and paid for in full. The sales team was incredibly knowledgeable and helpful, and the roofing crew did a spectacular job. One roof was completed in just one day and looks absolutely amazing. The team kept customers updated every step of the way, answered all questions, and followed up to make sure everyone was happy. It is refreshing to work with a company that genuinely cares about its customers and stands behind its work. SmartHome Roofing provides quality workmanship, honest communication, and excellent customer service, making what could have been a stressful project such an easy and positive experience.
Reviews
Clay did a great job job helping me with insurance. Easiest experience ever with a contractor. Thankk you SmartHome Roofing.
Thank you to Logan Brown at SmartHome Roofing. They were there to help at every stage of the process from insurance claim filing to inspection to installation. Roofing crew arrived on time, got to work and finished in one day…and cleaned up everything. If you have storm damage (or aren’t sure) definitely call Logan for a free inspection.
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Location
512 East Stephen Foster Avenue Ste 105, Bardstown, KY 40004
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