About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including popular exclusives like Kylie Cosmetics and Olaplex. The store provides Conscious Beauty choices in vegan, clean, cruelty-free, and sustainable products. In-store, the Salon at Ulta Beauty offers a range of services, from haircuts and color to brow treatments and makeup applications. Customers often praise the knowledgeable and helpful staff, who assist in finding the perfect products and provide excellent service. One customer had a positive experience getting a haircut and style from Yvette, who transformed 32 inches of hair to a stylish shoulder length based on a picture. Another customer highlighted Toni's assistance in finding the perfect eyebrow pencil, noting how natural it looked and that it was affordable. Additionally, customers appreciate staff like Joy, who provide assistance even when others may not. Overall, Ulta Beauty offers a comprehensive beauty shopping and salon experience that caters to everyone.
Just had my hair cut and styled by Yvette. I came in with 32 inches of hair, 4 years of growth. I was able to show her a picture of what I was thinking and she more than delivered. My hair looks great. It is now shoulder length. I have to mention that even calling to make the appointment was such a positive experience. I am older and the lady, I believe she was the manager of the salon, was so helpful. Due to my age I was worried about going to Ulta thinking it was for young people. I have found my new beautician. So amazing.
TONI!!! Was amazing. I have been having a horrible time finding an eyebrow pencil/pen, 3 returns later, I run into Toni. They asked if I needed help (I hate asking for help) but said yes. I will never regret that! They found the perfect shade for me and the best product. It looks so natural just like I wanted and didn’t break the bank too much. Thank you Toni!!!
I would like to start by Thanking Joy for helping me today after 2 other associates refused to do it. Just because we’re in there shopping for clients doesn’t change the fact that we’re still a Customer, and should be assisted no matter what. GM and DSM please Thank Joy for assisting customers, and remind the other 2 that Customer Service is high priority. We all get paid to do a job, right?