HEY REPUBLIC... FIX YOUR PHONE SYSTEM FOR CUSTOMER SERVICE. You make enough money to pay for a quality service. Multiple callbacks and I picked up but dead air on the other end. I have tried multiple times waiting for over 15 minutes with no response.
By far the worst waste service you can possibly use. They have been 1 or more days late more than 50% of the time, they spill trash every week and do not pick it up despite my calls, well over an hour wait on customer service calls, the list goes on. I heard a rumor that they would stop serving my address but no official notice from Republic. When I called 3 different times, I got 3 different dates of the servixe ending, still with no official notice. Finally I am told they will pick my bins up next week, then they come by the next day looking for my bins and dumped a good portion of the waste in my yard. Billing has been wrong multiple times, bins have been damaged… read full review
Miss my trash every other week. Claim it will be delayed by 1 day and then never show up. Absolutely horrendous service. Calling in got me nowhere. Promised a missed pickup, and that didn't happen either. Instead of making it right, they tell me I have to wait until 1 day before my normal service day the next week. What good does that do? Trash is overflowing on the curb. Spend 45 minutes on the phone trying to get the issue corrected, only to get a $4 credit. Just more wasted time.
7301 College Boulevard Suite 210, Overland Park, KS 66210
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