Lucas Towing II LLC is highly praised for its excellent customer service and professionalism. Customers appreciate the friendly and helpful staff, particularly the lady at the counter, who makes the towing experience more pleasant. The company has provided exceptional care during difficult situations, such as towing vehicles after accidents, and even offering rides to customers while they wait for further assistance. While some customers have faced frustrations due to towing their vehicles from illegal parking, they acknowledge the importance of personal accountability. The overall sentiment is one of gratitude and respect for the services provided, with a strong recommendation for anyone needing towing in the area. Lucas Towing II LLC is recognized for its kindness and commitment to serving the community.
The lady at the counter was extremely nice, friendly and helpful. Love this company, I highly recommend using this company to anyone who needs a tow in the area!Services: Motorcycle towing
Tim, James and Mary at Lucas Towing took amazing care of my husband and son when they came to tow our suv after being in a wreck! They even offered to take them to quick trip to wait for a ride.Service: Car towing
I stupidly parked in a tow away zone. I didn't see the signs as I was looking for parking going to the Holiday Boutique at the OP Convention Center. Knight's Towing waived the storage fee for me. I got there before my van did. You can't blame a towing company for towing your vehicle when you park illegally, whether you see the signs or not. The signs were there. I just didn't pay attention. They're just doing their job. The only thing is when I called to get information, I just kept getting "Okay." I haven't had a vehicle towed in 14 years, and that last time was because it was stolen and abandoned. So I wasn't sure where to go or what to do. A little more guidance from...read full review