About Cates Heating & Cooling
Cates Heating & Cooling has been a trusted provider of A/C repair and HVAC services since 1973. Customers praise their quality technicians for delivering honest, punctual, and quick solutions, especially after negative experiences with larger, corporate companies. The technicians work thoroughly and carefully, ensuring all repairs and replacements are done correctly and testing units to confirm proper operation. The team includes skilled professionals like Jacob, who recently performed a masterful Spring tune-up with a friendly and professional attitude. Customers appreciate the helpfulness of staff members such as Greg, the salesperson, who followed up to ensure smooth installation of a new furnace. Luke Ochs coordinated a follow-up visit from Lead Installer Vincent Polanski, who made helpful adjustments to the air filter on the furnace, demonstrating resourcefulness and excellent customer service. Overall, Cates Heating & Cooling is seen as a reliable and honest company that provides high-quality work without shortcuts. Their dedication to customer satisfaction and professional service makes them a highly recommended choice for HVAC needs.
Kyle was great. So nice to find an actual family owned local company after a couple bad experiences with the “corporate” guys. Honest, on time and fixed the problem quickly. Definitely will use them again.
We've utilized Cates for over a decade. Always fantastic! We appreciate how tidy the techs are, to include shoe covers when in the house! Super prompt last summer when our A/C was out. We recommend the annual service plan! They were great when it came to replacing an A/C, blower motor on the furnace. We trust them to tell me when we can fix vs. when it's time to replace.
Very professional, installed the new AC the next day!