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KU Medical Center

2.7 170 reviews
Medical Centers, Colleges & Universities
Overall rating
2.7
out of 5
170 reviews
5 star 35%
4 star 2%
3 star 7%
2 star 5%
1 star 51%

About KU Medical Center

The KU Medical Center is renowned for its exceptional patient care. Reviewers highlight the kindness and understanding of the staff, particularly nurses and nurse practitioners in the emergency room. Doctors have also been praised for their attentiveness and dedication to patient well-being, especially in the cancer center and during rehabilitation. Families have expressed gratitude for the outstanding level of care received at the medical center.

Patients have had multiple appointments, numerous tests, and over 20 procedures or surgeries with a variety of specialists, with the doctors, nurses, and specialists saving lives more than once. Visitors have always had a pleasant experience, with friendly and professional staff, including doctors, nurses, and lab technicians. The gift shop even had a nostalgic candy from the patient's teenage years.

However, some patients have expressed concerns about the timeliness and responsiveness of the care. One patient struggled to get the necessary testing and treatment for their anemia, feeling that the medical center was not taking their condition seriously enough. The patient has experienced significant weight loss and hospitalization, but felt that the care was not proactive or comprehensive enough to address their severe malnutrition. The patient expressed disappointment and a sense that the medical center has become too large to properly care for individuals.

5.0
Outstanding hospital and staff! Dr. Mark Wiley (Cardiology Dept.) is knowledgable, competent, professional, and truly cares about his patients. I would also like to recognize [in no particular order] Kori M., Kimmy H., Kalen (cardiotech), Colton G., and Dr. Abumoawad for their exceptional care and treatment during my recent medical procedure. The team's coordination was absolutely seamless. They combined top-tier clinical expertise with genuine empathy, keeping me fully informed and deeply cared for at every turn. I strongly encourage the hospital leadership to formally recognize this outstanding group with a team award. Their exemplary service deserves to be celebrated at an organizational level.
2.0
Come here if you want your loved ones to be sent to multiple different hospital rooms with new people each time that don’t know the amount of care they may need in that unit. My mom was moved all over multiple times and ended up dying in the ICU because they couldn’t save her. They should have done more and cared more. I’m sure if it was their loved ones in the bed, they would. Very sad I’ll never get to see or talk to my mom again. F cancer and I guess a hospital that doesn’t really care since it’s all about the money. I would give anything to have my mom back again. Until I see you on the other side, Mom. I love you.
5.0
The best, most knowledgeable, technologically advanced hospital in the entire Kansas City Metro. I trust them across the board with all my medical care. Nurses are all extremely polite, as is all staff. Physicians visit you daily around 9:00-10:00 and thoroughly explain your situation and ask the right questions to better treat you. Simply the best!
Photos of KU Medical Center, 3901 Rainbow Boulevard,  Kansas City
All 22 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  • gender-neutral restrooms

Location

3901 Rainbow Boulevard, Kansas City, KS 66160

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KU Medical Center · 3901 Rainbow Boulevard, Kansas City, KS 66160

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