About Garsite LLC
Reviews for Garsite LLC
Write a reviewHours
Monday: 7AM - 3PM
Tuesday: 7AM - 3PM
Wednesday: 7AM - 3PM
Thursday: 7AM - 3PM
Friday: 7AM - 3PM
Saturday: 7AM - 3PM
Sunday: 7AM - 3PM
Garsite LLC receives mixed reviews from customers. Many appreciate the helpful service, especially the on-site assistance for fuel truck filters. The communication and support from some employees are praised, with specific mentions of two staff members who excel during emergencies. However, others express dissatisfaction with the overall customer service, noting difficulties in reaching the business and a lack of knowledgeable staff. While the quality of their trucks is considered decent, the inconsistency in support is a common concern.
I get all my fuel truck filters from them. Their service and communication is top notch. They even have a guy that will come out and help a guy with his trucks in the field and make them better. Hell yeah brother.
The customer service here has really gone downhill in the last several years. Most of the time they will not even answer the phone. If you’re lucky enough to get a hold of them, they usually do not have very good knowledge of what they are doing.If they answer the phone, and you know the part number, and they have it on the shelf, you are in luck.The quality of the trucks are decent, Customer support is the pits, though.*Edit* Bobby Marler and Tammy White always pull through for us when we are in an emergency. Those two people deserve a five star rating. Wish I could say that for the rest of the company.
I loaded a truck there to take to the port. First it was loaded a little over hanging due to my fault. They gladly fixed the problem. I was in and out of there in no time. Super friendly people