Excel Cleaners

Name: Excel Cleaners
Address: 8067 State Avenue, Kansas City, Kansas, 66112, US
Telephone: (913) 299-6730
Rating: 3.3

3.3 20 reviews

Laundry Services, Dry Cleaners

8067 State Avenue, Kansas City, KS 66112

(913) 299-6730

Overall rating

3.3

out of 5

20 reviews

5 star 60%

4 star 3%

3 star 7%

2 star 3%

1 star 27%

About Excel Cleaners

Excel Cleaners is a dry cleaning business with friendly staff and a commitment to service. Many customers appreciate the owners, noting their great personalities and willingness to help. One loyal customer has frequented Excel Cleaners for almost five years without any issues.

However, some concerns have been raised regarding business hours, as the shop is occasionally closed before the posted time, causing inconvenience for customers trying to pick up their items after work. Additionally, a customer reported a negative experience when a favorite hoodie was damaged, leading to feelings of dishonesty. Fortunately, after returning to the store, the issue was addressed, and the hoodie was restored within a week, improving the customer's experience.

Overall, Excel Cleaners is recognized for its excellent service and quick turnaround times, especially when other businesses are unable to meet urgent requests. While there are some areas for improvement, the business has shown a commitment to resolving customer concerns effectively.

Reviews

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Feb 2024

3.0

This was my first time trying this place out and they destroyed one of my husbands favorite hoodies! I find that to be very dishonest because y'all know that mark was not on his hoodie when we brought it in and you all didn't attempt to even disclose it or make it right! My husband was already apprehensive to bring his items and then this happened! He can't wear it and it was brought as an anniversary gift I want to know who we contact to get this replaced! I'm upset as well and do not like working with dishonest people. From the pics you can tell it hasn't been touched since we brought it home AND you can clearly see it is a big rusted iron mark! Someone has to make… read full review

Feb 2021

5.0

Amazing service. Very friendly owners that will do anything to give the customer what they want. Been going there for a while now and very satisfied with the way my clothes have turned out. Highly recommend.

Oct 2018

5.0

Excel Cleaners service is excellent and their staff are very friendly and nice. They are very picky on details and try to make sure everything is correct. In my opinion, they have the best service in this town (Kansas City). Just wanna let you know guys, you need to check this place out.

All 30 reviews