Bethanie Brewer Salon

Bethanie Brewer Salon is a beautiful and clean establishment that offers a welcoming and friendly environment. The salon is known for its classy appearance and attentive staff, especially helpful to older clients. Customers often receive personalized touches, such as handwritten invitations sharing details of the services offered, which adds a special touch to the experience. The staff members are generally described as nice, welcoming, and entertaining, creating a positive atmosphere for clients. However, service quality can vary significantly depending on the technician. One customer appreciated the salon’s overall ambiance and the friendliness of the staff but was disappointed with their first pedicure experience. The technician assigned to her was perceived as distracted and unprofessional. During the two-hour service, the client observed many steps being missed, and the technician was frequently on her phone, even during the application process. The client noted that the nail beds were rough and not properly shaped or buffed, and the toenails were left untrimmed, requiring the client to do additional work afterward. The paraffin wax treatment was also poorly handled, and the gel polish was applied carelessly, with the technician using her phone as a makeshift elbow rest, which likely affected the quality of the polish. The power outage during the appointment further distracted the technician, leading to a less than satisfactory experience overall. Despite these issues, the customer recognized that the technician was very sweet and entertaining, but her distracted nature impacted the quality of the service. The client expressed a willingness to try another technician at the same salon, trusting that the salon’s overall standards are higher and that a better experience could be achieved with a different professional. In contrast, another customer highlighted the exceptional skill of a nail tech named Emili Rikli, awarding her a full 5-star rating. This client praised Emili for being talented, knowledgeable, and attentive, emphasizing that her focus is entirely on the client. The positive feedback underscores that the quality of service at Bethanie Brewer Salon can be outstanding when performed by the right technician. Overall, Bethanie Brewer Salon is a beautiful and welcoming space with friendly staff, but service quality can vary. Clients seeking relaxation and professional results should consider choosing their technicians carefully to ensure a positive experience. The salon’s commitment to customer care is evident, and with the right technician, clients can enjoy a high-quality, relaxing treatment.