About Firestone Complete Auto Care
Firestone Complete Auto Care in Westfield, IN, has been serving the community since 1926, offering a range of vehicle services from standard maintenance to tire sales and repairs. Customers appreciate the great service and thorough explanations of needed services, without any pressure to buy unnecessary items. The friendly and knowledgeable staff, including Manager Josh, are known for addressing issues effectively, such as extending warranties and ensuring that repairs are handled properly. The service team is helpful and respectful, making sure that customers feel valued and cared for. The location is convenient, and the staff's dedication to customer satisfaction is clear, with some customers noting they will return for future services. Overall, Firestone Complete Auto Care strives to provide reliable and affordable auto care tailored to each customer's needs, helping vehicles run smoothly.
Called in the morning with a low tire and they were able to get me scheduled within a few hours. Once I got it there they took less than 40 minutes to find the problem and solve it.
I got stranded in this town during the winter storm this week; had to stop 3 hrs short of my destination, and when locking my car to go into my hotel, heard the faintest beep. My battery was dying; it was 4:15, and Firestone closed at 6. I called, and they said to come on in. Despite the weather and quick nature of the situation, they helped me out and got me a new battery installed. I was warm and cozy back in my hotel room shortly after 5. Thank you SO MUCH to Matt and Zygmud for the assistance. You made a really stressful day much better, ending it with a reminder of human decency and kindness. Additionally, I honestly have been anti-Firestone for years now due to...read full review
The Firestone Team really took care of me. Something happened to the bottom of my car and it was making a lot of noise and really concerned me. I called them and they were able to get me in within a few hours and had it fixed for me before my lunch break was over. Have also gotten my car aligned multiple times there and they always do a great job.