About Cosmo Spa & Nails
Cosmo Spa & Nails is a nail salon and spa offering a variety of services including acrylic fills, pedicures, and manicures. The salon has a welcoming atmosphere with options like candy bars and juice boxes for guests. The staff is friendly, courteous, and professional, making customers feel comfortable. They do their best to get everyone taken care of in a timely manner and can accommodate groups. The salon also offers additional amenities like complimentary champagne and a paraffin wax with manicures, which some customers appreciate. Visitors often find the environment relaxing, although some have experienced inconsistencies with service quality, especially during follow-up appointments. Some clients have noted that the work can vary depending on the technician, and there have been issues with appointment scheduling and nail quality, such as peeling or bubbles. Despite occasional frustrations, many customers enjoy the friendly staff and the relaxing experience at Cosmo Spa & Nails.
I’ve been here a few times & each time I’ve gone I saw a different tech. I do like the ambiance & everyone is polite & professional, but I stopped going once before for the same reason, but I decided I would give it another try since it’s close to home.
The same thing happens where the work is great & so I book a follow up. The follow up appointment is where I recognize the inconsistencies. I understand we all have an off day, but give me your best at every appointment. If my nails are flawless at visit one, then I expect the same at visit 2 & so on. Especially if I’m seeing the same person. I don’t get designs and rarely get color, so there’s not...read full review
Mediocre. The nail tech couldn’t do a couple simple flowers so they had someone else come and do it and it genuinely looks like a toddler did them. I tried explaining what I wanted, but eventually gave up because they wouldn’t listen. I like going and getting my nails done because it is relaxing but tbh this was anything but that. I felt rushed. I hated the stools they have because I couldn’t scoot closer to the table so I was sitting very awkwardly. I feel like they would be very hard to get in for older ladies. Overall, I’m not impressed and more than likely won’t be back. The only reason I’m giving 3 stars not 2 is because they include a paraffin wax with...read full review
First time at this nail salon and spa! Really liked it and my nails were done in 45 minutes! I received an acrylic fill and nice colors for Christmas! The salon owner Billy was my nail tech and really kind and courteous! Offered me water and had a candy bar for kids and guests. Even gave my daughter a juice box while she was waiting for me. Booked an appointment to go back in January for pedicures.