I no showed an appointment for the first time due to having to take care of my baby and when I called to ask for more openings, I was told I had to walk in and it was told in a harsh tone. Where is the grace? I go to the salon, I’m skipped in line, and when the lady finally got to me, she doesn’t put the right size fake nail on and charges me for coffin shape when my nails were square. She said with short nails she can’t do coffin so I said you can do square. It’s 40 for acrylic full set and I was charged 50. Then she says “fine, I’ll give you 5 dollar back”. ??? Does this make sense? They usually do good but don’t no show your appointment and not call... read full review
June 2024
The reason I give Kim’s Nails two stars is because their service recently has been terrible and the inside isn’t clean. Last time I went, I got reprimanded by one of the workers for not having my hand all the was in the dryer. He took my hand and aggressively shoved my hand in the dryer and then began to yell at me about it for the rest of the appointment. Needless to say, their service is terrible. Kim is great but unfortunately I can’t get her every time. The salon is also dirty. It needs swept and mopped every single day and I don’t think they do that. I’m was very disappointed.
August 2023
Nails and toe nails always look amazing . They do a wonderful job . The only down fall is that they need new pedicare chairs and need to clean and sterilize their nail utensils after each person. This is why I only gave 4 stars . Please start sanitizing your utensils after each and every person . This is very important to make sure your not passing on any disease or medical issues from one customer to another .This is why I only gave 4 stars.
UPDATE: Kim Nails was putting in new eqipment when I went to get my nails done on Jan. 2 , 2023. The young man in there done a great job on the design that I wanted done on my fingernails . He done such a great... read full review
I no showed an appointment for the first time due to having to take care of my baby and when I called to ask for more openings, I was told I had to walk in and it was told in a harsh tone. Where is the grace? I go to the salon, I’m skipped in line, and when the lady finally got to me, she doesn’t put the right size fake nail on and charges me for coffin shape when my nails were square. She said with short nails she can’t do coffin so I said you can do square. It’s 40 for acrylic full set and I was charged 50. Then she says “fine, I’ll give you 5 dollar back”. ??? Does this make sense? They usually do good but don’t no show your appointment and not call... read full review
The reason I give Kim’s Nails two stars is because their service recently has been terrible and the inside isn’t clean. Last time I went, I got reprimanded by one of the workers for not having my hand all the was in the dryer. He took my hand and aggressively shoved my hand in the dryer and then began to yell at me about it for the rest of the appointment. Needless to say, their service is terrible. Kim is great but unfortunately I can’t get her every time. The salon is also dirty. It needs swept and mopped every single day and I don’t think they do that. I’m was very disappointed.
Nails and toe nails always look amazing . They do a wonderful job . The only down fall is that they need new pedicare chairs and need to clean and sterilize their nail utensils after each person. This is why I only gave 4 stars . Please start sanitizing your utensils after each and every person . This is very important to make sure your not passing on any disease or medical issues from one customer to another .This is why I only gave 4 stars.
UPDATE: Kim Nails was putting in new eqipment when I went to get my nails done on Jan. 2 , 2023. The young man in there done a great job on the design that I wanted done on my fingernails . He done such a great... read full review