About Jake's Heating, Air & Plumbing
Jake's Heating, Air & Plumbing in New Palestine, IN is a reputable HVAC contractor and emergency plumber. The company has received mixed reviews, with some customers praising their exceptional service and others facing challenges. One customer was extremely pleased with a new replacement system that works perfectly, while another expressed disappointment in reaching out for commercial service support. However, another customer praised the prompt arrival and thorough check-up by the technician, resolving the issue effectively. The owner of the company is known to be a fantastic person who truly cares about his clients, as evidenced by the company's dedication to making sure customers are taken care of. The technicians, such as Nigel and Chris, have been described as professional and empathetic, even cleaning up messes and accommodating special situations. Overall, Jake's Heating, Air & Plumbing seems to provide reliable services, with some customers experiencing exceptional care and others facing occasional challenges.
Our heating system decided it had enough and here comes Jake’s company to the rescue. From the initial tech who came to evaluate the problem to the guys who came to install our new unit it was a great experience. It can be difficult in this economy to have to make such expensive decisions. They explained all of my options throughly. I appreciate you all! Thank you from the bottom of my heart.
I had an urgent problem over Thansgiving weekend and Jakes came out and fixed it.
Unfortunately our furnace was 20 years old and although we didn’t plan on replacing it, it was that time, Jake’s was very professional and easy to work with, took the time to explain everything and were very personable and relatable, they didn’t pressure us into buying but took the time to explain the situation and show us the issue and the problems with our current system, some of them that could be potentially dangerous, to allow us to make the best decision, and then showed us the options and explained each and helped us choose the best fit for our budget. 1000% recommend contacting them for all your Heating and Air service needs !!!