About Baptist Health Floyd Cancer Center
Baptist Health Floyd Cancer Center is a leading provider of comprehensive cancer care, guiding patients through every step of their cancer journey. The center's team of specialists, including hematologists, oncologists, and radiologists, deliver advanced therapies and the newest treatments with compassionate support that makes a significant difference. Patients praise the center's caring and attentive staff, who greet them warmly and often recognize them by name. The facility itself is described as pleasant, with ample seating and natural light. The laboratory and blood work services are efficient, and the nurses are kind, taking care to make patients comfortable. Doctors at the center, such as Dr. Alfonso Cervera and Dr. John Cox, are highly regarded for their professionalism, expertise, and dedication to patient care. They take the time to thoroughly explain treatment plans and ensure patients are informed and involved in their own care. Patients never feel rushed and appreciate the doctors' genuine concern and personalized attention. The Baptist Health Floyd Cancer Center is a beacon of hope and support for those facing cancer, providing exceptional medical care and a compassionate, encouraging environment throughout the entire treatment and recovery process.
I've been seeing Dr. Cervera here, who is a hematologist, after a pulmonary embolism (blood clots in my lungs). This is a very caring facility. I've interacted with them on the phone multiple times, and they've always been polite and helpful. They greet you as soon as you walk in the door. I've noticed they recognize and call several patients by name. The facility itself is pleasant, with lots of windows letting in light. They usually have up seasonal decor, to cheer up the reception area. There is plenty of seating and it is pretty quiet even though there are a lot of patients coming and going. I have to do bloodwork prior to each appointment and the lab is quick and efficient. They take care to ask which arm I prefer, have even helped me take off my jacket, and then make small talk while they work. It's usually another brief wait in the waiting area, and then I'm called back to the exam rooms. The nurse is always very kind, takes my vitals asks a few questions and then the doctor comes in. Dr. Cervera is very kind and attentive, he both asks questions and listens. I never feel rushed and feel that he explains things well and keeps me informed and involved in my care. I highly recommend the Cancer Center, Dr. Alfonso Cervera, and the staff.
My Husband received his diagnosis, December 2022. No one is ever really prepared for Cancer. But, once you know - you have to be on the ground running…How fortunate we have been - to have such a great team of physicians, nurses and staff taking care of my Husband, at the Baptist Health Floyd Cancer Center.Dr. Alfonso Cervera, is my Husbands Oncologist and has provided phenomenal care! We are beyond impressed, with his professionalism, genuineness and knowledge he has continued to provide. We never feel rushed in my Husbands appts and Dr. Cervera is awesome at explaining next steps, for each treatment or test.We try to make certain to let him know, at each followup...read full review
Been sitting in the back waiting for Dr okeke for over an hour. This is ridiculous. Why am I making a scheduled appointment if they're not going to honor it? I understand they can get backed up, but for over an hour? I have a life and things to do today besides wait. It's going to be at least another hour with seeing her, getting new orders, copies, etc. Not cool. Dr Okeke is great. This wait is not.