Black diamond flooring

Sep 2024

I had my whole house replaced with Luxury Plank Vinyl. Black Diamond told me all I needed to do to fix the drop surface of baseboards was to paint it. Manager said just find molding to match the door trim. NO... NO... it is not this simple. The floor installer put the quarter around back up in such a dishevel. Please do not let Black Diamond Flooring tell you all you have to do is paint. Also, I see now that there should be an cushion layer between substrate and the luxury plank, an underlayment. I now have a lot of bumps in my flooring where the installers did not care enough to make the surface free of debris. $11,000 and this has installation may have just depreciated my house this much on the market. Please don't let this company talk you into this. Insist that the baseboards and door trim looks nice before you pay the finished bill.