About Southside Auto Care
Southside Auto Care is a well-known vehicle repair shop that provides quality work, with some customers praising the expert service and fair pricing. However, there have been concerns about turnaround times, and one customer noted delays in getting repairs completed. Despite these challenges, the shop has received positive feedback from other customers, who have praised the staff's helpfulness and efficiency in quickly identifying and resolving their vehicle issues. The shop is owned by the exceptional Eric Frazier, who is recognized for his integrity, transparency, and passion for cars. Customers have consistently experienced a seamless and high-quality service, whether it's routine maintenance or more complex repairs. Eric is known for his extensive knowledge and his willingness to take the time to explain the necessary repairs or preventive measures to his customers. The work at Southside Auto Care is completed in a timely manner, and the pricing is fair and competitive. What sets the shop apart is the exceptional customer service, as the staff goes above and beyond to ensure customer satisfaction. They are prompt, courteous, and always willing to answer questions or provide helpful advice. Overall, Southside Auto Care appears to be a reliable option for vehicle repairs, with a balance of quality work and occasional customer service challenges. Customers who value honesty, reliability, and quality in their auto repair experience are likely to be satisfied with the services provided by this shop.
Very good place to go. Honest and willing to fix your car correctly and not just to make a buck. I resent had my car in for an alignment. They could have done it but suggested I replace a couple warn part before it was done. They could have done the alignment but they didnt take my money and run. They told me what needed replaced before I had the alignment done. When asked if it was worth just doing the alignment and not fixing the other parts. I was told when I do fix the other parts it would need another alignment. To me you can beat an honest shop... thank you guys I will definitely be back.
They've taken great care of my mother's car in the past, so I took mine here and it was super fast and reasonably priced! If more spooky dashboards lights come up, I'll check here first.
I was looking for a local shop to perform work and service on my BMW. I did not have much luck until I called Southside Auto. I can’t say enough about this place. They have excellent customer service and do quality work. They quickly diagnosed my issue and called the same day I dropped it off and explained everything to me. They were able to obtain OEM parts and quickly repaired my car. They performed a quality repair without the dealership's prices. I will continue taking my vehicle to them for all services. I highly recommend this place!