Reviews for Home Instead
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.9/5
Facebook: 4/5Map & Location
4053 S Webster St, Kokomo
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Home Instead provides senior home care services in Kokomo, IN. They offer a wide range of services, including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, and doctors appointments. The caregivers are described as kind, caring, and a "godsend" for families who live far away. The client care manager, Diana, has been praised for her professionalism, expertise, and guidance in navigating long-term care issues. Clients have expressed high levels of satisfaction with the punctual, professional, positive, and productive care-pros that Home Instead provides. Many reviewers mention that the staff goes out of their way to meet needs and care for both patients and their families. The team is focused on improving clients' lives, with some noting that the caregivers are very good at making clients feel comfortable and safe. The overall management is well-regarded, and the selection process for caregivers appears thorough. The company has received awards for outstanding performance and maintains high standards. Clients highlight that their loved ones are treated with special attention, and staff often form friendly relationships, sometimes even accompanying new caregivers to introductions. Overall, Home Instead is highly recommended for seniors in need of in-home care due to its compassionate staff, professionalism, and effective services.