About Mr. Freeze Heating & Cooling
Mr. Freeze Heating & Cooling is a reliable and trustworthy company that provides top-notch heating and cooling services in Hammond, Indiana, and surrounding areas. Their team of experts is dedicated to ensuring customer satisfaction, offering reasonable prices and prompt responses to any issue that may arise. They are a professional and all-around nice group of people to deal with. They installed a new water heater, air conditioner, and furnace, and fixed an AC unit quickly and efficiently. The team was knowledgeable and made everything look neat. They are transparent with pricing and provide great customer service, ensuring that customers receive top-quality solutions for all their heating and cooling needs. Customers praise their reliability, friendliness, and efficiency, noting that the staff works around customer availability and budget. Technicians like Lucas, Matteo, and Carlos are appreciated for their professionalism, explanation of services, and quick work, with some jobs completed in just a few hours. Many customers have had multiple experiences with Mr. Freeze, and all agree that the service is outstanding. The company also handles full A/C removals and installations with ease, leaving homes very cool in the summer. Overall, Mr. Freeze Heating & Cooling is known for excellent service, honest pricing, and a friendly team that customers trust for their HVAC needs.
I've used Mr. Freeze on multiple occasions and I can say that they are 💯 reliable and they willingly work with my availability and budget. Super efficient and always friendly. Definitely 5 stars 🌟
Phoned in the morning and Valerie, who was extremely professional and kind, checked to see if the techs could make room for us in their schedule. They did! Lucas and Matteo arrived as promised and explained everything that they were going to at each step. They were extremely professional and polite and did an outstanding job. Mr. Freeze is our HVAC service from now on.Thank you for the fabulous service.
Over the years, I've used Mr. Freeze heating and cooling service 3 times now. Twice for tune up/service calls, and very recently, for a full removal of my old A/C and installation of my new A/C. Carlos is a great guy, very friendly, and personable. He even returned my phone call after hours ! Everything was explained, and there was never any pressure to buy anything else. He arrived with a crew of 5 guys at about 8:15 in the morning, and they were done by 11:30. Awesome. When the need comes up, I'll call them again. Highly recommended. My house has NEVER been this cold in the summertime ! Thanks Mr. Freeze !