Oberer's Flowers

Oberer's Flowers is a local floral shop that has received mixed reviews from its customers. While some have had a pleasant experience, others have faced significant issues with their orders. One customer had a "really terrible experience" with flowers in the past but was pleasantly surprised when they recently placed an order. The customer ordered several table arrangements and was impressed by their gorgeous appearance, which "completely exceeded" their expectations. The customer praised the helpfulness of the employee, Emily, who went "above and beyond" to assist them. In contrast, another customer had a disastrous experience. They had placed an order for two presentation bouquets for a special event, but the order was mistakenly placed at the wrong location. Despite multiple calls to confirm the order, the employees were unable to resolve the issue in time, leaving the customer empty-handed and their mother disappointed. However, not all experiences have been negative. One customer attended a flower arranging class at Oberer's Flowers and found it to be a "fun" and "relaxing" learning experience, and they plan to return. They also appreciated the "beautiful vases full of flowers" and the "extremely reasonable" prices. Another customer had a positive experience when they needed floral arrangements for a memorial service. They were on a limited budget but found Oberer's Flowers to be helpful and professional, going "above and beyond" their expectations. The customer was deeply satisfied with the arrangements and plans to recommend the business to others. Overall, Oberer's Flowers seems to provide a mixed bag of experiences, with some customers being delighted with the service and quality, while others have faced significant issues. The business appears to have room for improvement in ensuring consistent and reliable service, especially for important events.