Great Clips provides a range of experiences. Some customers have had good haircuts, with one person receiving the best haircut they've had in years. However, others have had issues with stylists not understanding their requests or rushing through the cut. The staff has shown kindness, helping a customer in need by bringing them food. Overall, Great Clips has both skilled and helpful staff, but inconsistent service quality.
It's was a decent experience I have been here before and came out extremely happy but it seems this time the girl that did my hair didn't understand what I wanted and also rushed through it
Requested style: I requested a French crop with a low fade
Mar 2023
3.0★★★☆☆
Usually a stylist dampens my hair before cutting or asks if they can cut it dry. My stylist did not use a comb to separate portions of the hair before cutting, but grabbed it bare handed in haphazard clumps. It turned out 'ok' but definitely was not a precision cut that I'm used to. The stylists need more training I think.
Oct 2022
5.0★★★★★
Went in for a haircut. After i paid and was walking towards the door, my sugar started crashing. I'm a diabetic. One of the stylist went to the back and brought me some pop tarts. A customer went to dollar tree and bought me a soda. These two ppl really stepped up and helped a total stranger out. It's good to know that there are still good ppl in the world.