About Geek Squad
Reviews for Geek Squad
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Monday: 10AM - 9PM
Tuesday: 10AM - 9PM
Wednesday: 10AM - 9PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM
The Geek Squad at Best Buy in Evansville provides helpful and reliable service for a variety of tech needs. Customers have praised their technicians for their excellent customer service attitude and professional work. One customer shared how Ejike and his partner quickly resolved issues with a multi-camera security system by re-routing wiring and fixing the router setup, ensuring everything worked perfectly. They also took the time to check that all cameras were mounted securely and properly adjusted. Another customer appreciated the team’s assistance in unlocking a family member’s iPhone, expressing gratitude for their helpfulness. Additionally, they demonstrated flexibility and dedication by returning to replace a mismatched TV with the correct one after a mistake was made, making sure the customer was comfortable with the setup before leaving. However, some concerns were raised about the cost of the protection plans, which were considered expensive and offering poor coverage. Overall, the team is known for their good communication, quality work, and a customer-first attitude, earning high praise from clients who value their expertise and friendly service.
These guys are my heroes today!
I had purchased a multi-camera security system, and had a terrible time figuring out how to bring it up. I had some of the cameras mounted. It had been a dread for months to get this going. I'm not an IT person, so it wasn't working. I finally figured I would try to have Geek Squad get it finished. Ejike and his partner did an awesome job! They re-routed some of the wiring to make the last two cameras work. They figured out that I had not set up my router correctly. Everything is working great now. Ejike even went around the house to ensure that all the cameras were mounted solidly and adjusted all the camera's. They had an...read full review
I would like to give a big shout out to the geek squad at best buy in Evansville these guys are awesome. The whole team assisted in helping unlock my mother’s iPhone. She is so grateful and thankful and so am I . God bless the whole team , I thank you so much amazing service thanks again guys
Very good service and communication with technicians prior to arrival.Good work done.Problem is the old “protection plan” has morphed into a very poor coverage and VERY EXPENSIVE for the cost of the visit, especially in light of having the plan.Definitely would discourage anyone from using.By the way, I’ve been under these plans for many years.No more