Deaconess Cross Pointe - Outpatient

Apr 2026

What a joke, you’re playing with people’s lives here not just the patient but their family too, these type of places should not exist I believe they should be abolished so they can’t hurt others! Shame on you people!!

Apr 2026

They ask for you to arrive 15 minutes early just for you to sit in the lobby and wait 30 minutes past your appointment. When getting back there it feels they want to get you out as fast as they can so they can with the quick questions and a send off. The nurses never call back when leaving a message about prescriptions! Meds are getting sent wrong. This place has really gone down.

Nov 2025

I had never sought out therapy prior to being referred here by my PCP. I was placed with a very kind, compassionate and caring therapist who I still see 3 years later here.

I have done their PHP program - which was fantastic and very eye opening for myself. Every therapist and social worker there were so supportive and took time to talk to you if you needed to talk, they never made you feel small or unwanted in each group class.

I’ve also started EDMR and my therapist has been very gentle with that also. Hands down would return here again if by chance I ever had to quit. I recommend this facility to everyone.

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