Tom Kelley Chevrolet in Decatur, Indiana, has been serving customers since 1952 and is known for its warm welcome and exceptional customer service. The family-owned dealership offers a wide selection of new Chevrolet models and aims to provide a positive car-buying experience. Many customers have praised the staff for their professionalism and approachability. Notably, salespeople like Nick, Jacob, and Tyler Montgomery have been highlighted for their support and helpfulness, making the process smoother and more enjoyable.
Customers have described their experiences as five-star and commend the team for being efficient and down-to-earth, creating a comfortable atmosphere without pressure. One customer appreciated the extra effort made by Adrienne, who provided a video of the car's interior and answered all questions. Adrienne helped with the process of buying a Buick Enclave, listening carefully and making sure everything was taken care of. Communication was very good, with Adrienne answering questions and even tagging along for a test drive, showing her cooperation with the customer's needs.
Additionally, the dealership provides excellent service for out-of-state customers. One customer flew in from New Jersey, and Nick from the team was very professional and courteous throughout. He sent numerous videos, answered all questions, and made the experience exceptional. Overall, Tom Kelley Chevrolet is highly recommended for anyone looking to buy a vehicle, with a strong focus on customer satisfaction and friendly service.
I bought a vehicle haven't had any issues. Ive had it a few months, even drove it to Kentucky and back. Drives like a champ. It did have issues starting when I went to pick it up...turns out it had a bad battery. They went ahead and gave me a new battery with no problem. I recommend Tom Kelly, ask for Hailey.
If you are looking for a car Kelly Automotive is the place to shop. Luke and Jacob worked together and got us our car. They were so nice and helpful and friendly. Grate service, thanks so much.
Luke and Jacob really came through for us when we needed a vehicle after ours was totaled. I couldn't ask for a better service. They went above and beyond for us. Thank you so much!
1313 South 13th Street, Decatur, IN 46733
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