About Ford of Columbus Service
Reviews for Ford of Columbus Service
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 2PM
Sunday: Closed
Tips
accepts credit cards
Ford of Columbus Service is a reputable auto repair shop known for its dedicated and helpful staff. The service advisers go above and beyond to address customers' needs, even when dealing with complex vehicle issues. Customers appreciate the shop's transparency, efficient service, and commitment to customer satisfaction. Despite occasional delays due to staffing challenges, the team consistently delivers reliable and trustworthy service, making Ford of Columbus Service a go-to choice for all automotive maintenance and repair needs.
The service adviser was very good and did everything he could to take care of me. Even when my old truck information came up on. My new truck with 6000 miles they wanted to do a transmission oil change and we finally got that straightened. They were about an hour late on an oil change, but they were missing 1 person that day. I guess it's hard to find and keep good people. But these folks are good people.
Nice people inside, polite. But I have ordered and paid in advance pads and brake pads 5 weeks ago (Ford Explorer), each time I call, the nice guy is saying « we will have them probably tomorrow ».. don’t trust him! I can tell, they have supplies issues.. but I am wondering if it’s 1 month wait for everyone or it is on women orders only? I am still in the wait by the way, I will have to cancel my order soon and get refund. Can’t wait 1 year for pads lol.
I purchased a used truck. Financing was very persistent and deceptive on the warranties they talked me into buying. When they dropped off the truck to my home after detailing it was on "E" really?? I then setup an appointment threw service to get the recall fixed. The following day I received an email and text telling me thank you for servicing your vehicle threw us and if you ever need to schedule another appointment call us. The funny thing is I havent brought my vehicle in. The schedule is 4 days away! Update: I have owned the truck 15 days and the driver seat stitching is unraveling still under factory warranty. I took it in and am told I have to wait for approval to get repaired. Not having a good experience.