Ford of Columbus Service

Oct 2023

Well apparently wasting customers time and deception is their bread & butter. Their slogan is literally "no vulture zone" which is almost laughable if it wasn't such a bold face lie, when they charge multiple thousands over market value. They tried to offer below market value on a perfect trade in; all it needed was a car wash and parked on the lot. Told me they would pay at market value to get me on site and then cut 1500 off market. I have bought multiple vehicles from them until this go around. NEVER again. you're supposed to build relationships with customers, not try to rip them off! Takes notes if you wanna know how to lose long term customers! Zero integrity on...read full review

Sep 2023

I purchased a used truck. Financing was very persistent and deceptive on the warranties they talked me into buying. When they dropped off the truck to my home after detailing it was on "E" really?? I then setup an appointment threw service to get the recall fixed. The following day I received an email and text telling me thank you for servicing your vehicle threw us and if you ever need to schedule another appointment call us. The funny thing is I havent brought my vehicle in. The schedule is 4 days away! Update: I have owned the truck 15 days and the driver seat stitching is unraveling still under factory warranty. I took it in and am told I have to wait for approval...read full review

Aug 2023

We were traveling and pulled in here for help. They were able to work us in on Friday afternoon! Service was great, if we lived here, we'd definitely return for all service needs on my Lincoln.