I have stopped in multiple times now to have my glasses fixed up, and every time I have been met with wonderful service. I have spoken with Vicki, and she has been tremendously kind and helpful every time I have talked with her.
About Walmart Vision & Glasses
Walmart Vision & Glasses provides a convenient and affordable option for eye care needs, offering eye exams, prescription glasses, and contact lenses all in one location. Known for its low prices and great value, the center features top brands and easy ways to save, such as free in-store pickup and free shipping on qualifying items. Customers can get their vision essentials quickly and affordably, whether shopping online or in-store. The staff includes friendly opticians and experienced doctors who offer personalized service. One customer appreciated the helpfulness of staff in selecting frames and ordering replacement glasses after experiencing a loss. Although some encountered difficulties with billing, the overall experience highlights attentive customer service and quality care. The team’s friendliness and willingness to assist make it easier for customers to find the right glasses and get their vision needs met. Whether for routine eye exams or new eyewear, Walmart Vision & Glasses aims to deliver good value and friendly service to families and individuals alike.
Reviews
I had a good experience at my visit. I received a bill in the mail after my insurance paid, no biggie. I no longer have the piece of mail sent so I call to pay the bill and they cannot take payment and don’t know a number for me to call to pay it?! Told me to call 1-800-WALMART I spent 30 minutes trying to get a rep on the phone to figure out who I’m supposed to be paying this bill to and they couldn’t help me either. If I had services at this location why can I not pay my bill there? Or at least have the phone number for me to pay the bill at?
After having strokes I misplaced/lost couple very expensive prescription glasses. I consider myself lucky to have met Mr.Kathy at eye center ,where she was able to order me new glasses. She spent her time answering all my questions,picking frames with me, being very friendly and just a lovely person to talk to. Then I also encountered Nathan ,who was able to finalize my order and payment . Just a sweet and lovely person. I really wish them to be treated good by their supervisors and customers because that kind of customer services is almost impossible to encounter anymore. God bless them both.
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Hours
Location
400 West Northfield Drive, Brownsburg, IN 46112
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