Urgent Care in Brownsburg

“The attendee and the assistant were so helpful and friendly, even after they had to work on Thanksgiving. I've always been impressed with all of the care I have received from IU health and I will continue to be so because I just think you guys do everything right“

“I like the availability to walk in for care without an appointment. Wait is never long. "Excellent & thorough care." If needed you will be transferred to ER for detailed examination & tests. I experienced this once. You are given a detail paper copy of your results. I also use their lab for blood work & their PT rehab.“

“I have received incredible care here at Ortho Indy over the past week and a half. Brandy Brown and her team got me scheduled in quick, and were rather pleasant to speak to on the phone. All 3 times I visited, the clerks checking me in were overly friendly. Most of the staff went out of their way to smile and say hello, the ones that didn’t were busy doing task, or on the phone. The X-ray technician was friendly and patient (I can’t recall her name). Dr.Rosales is very professional, and easy to understand. I believe Shannon was my MRI technician, she and her help were very good at getting me on the table and comfortable to go into the machine (the music selection was great ?).
The icing on the cake, when it came time to have a procedure done… Nurse Jenny came to verify all of my history and we had a nice chat to help me to understand the process. I was surprised to see Jenny as I already know who she is. She did a great job in easing my mind, it was a real treat to speak to her. Jenny finished up, and left me to wait, meanwhile I use the restroom and re enter my room to find Ms. Linda waiting to wheel my bed and I to a surgery room (Linda is a very sweet person.) Linda wheeled me over to meet all her friends Bob, Amy, and Dr.Rosales. You can tell this team meant business and were very comfortable doing so. It was like a family in there, not to mention that yet again… there was a great music selection. My procedure went well, and with a lot less pain than expected (my experience). I was wheeled out to the discharge waiting room, again greeted by happy professional staff. There were 3 people tending to me, I gathered 2 of them were just going out of their way to be helpful to the other. They all had great team spirit! LOL. In my experience which I believe is probably exceptional, things went very quickly (8 days from diagnosis to procedure). Regardless of the speediness, the care I received here was over the top, and everyone I came in contact with at least pretended to love their work, although they all gave me the impression that they truly do love it. I have left some names out here I know… that doesn’t make those people any less admired, I’m just terrible with names. Patrons please strongly consider using this facility for your needs, staff please keep up the great work! Thank You!“