About Hoppies Refrigeration, Inc.
Hoppies Refrigeration, Inc. is a reputable heating and cooling company serving residential and commercial customers in Anderson, IN, and surrounding areas. The company demonstrates a commitment to customer satisfaction, as seen in its helpful and responsive approach to resolving issues with major household appliance repairs and sales. Despite challenges with a defective Hisense refrigerator, Hoppies worked tirelessly to assist the customer in obtaining a refund. The company's technicians are described as quick, efficient, and friendly, while sales associates provide excellent customer service and accommodating schedules. Overall, Hoppies Refrigeration, Inc. is a professional and reliable choice for heating and cooling needs.
Hoppies was contracted by Hisense to do the warranty repairs on our refrigerator. Hoppies hands were tied as Hisense would only allow them to replace the parts that they would authorize and send out. We purchased our Hisense refrigerator from Lowes and it was the biggest piece of junk. After 3 service calls, Hoppies was helpful in convincing Hisense that their product was a lemon and I am currently getting a refund. Although it was a painful process, it was not Hoppies fault and they were helpful in taking care of us as best as Hisense would allow.They are responsive to calls and the tech even text back and forth with me through the process. He was quick, efficient, and...read full review
Purchased a used washer and was able to get same day delivery. Sales associate had great customer service and accommodating with my schedule. Delivery workers professional, helpful and informative.
I always get a little nervous when I have to make a larger investment repair or replacement in my home. Hoppies staff are professional and on time did an excellent job. Thank youServices: Install thermostat