About Lake County Vision Care Zion
Lake County Vision Care offers exceptional service, with a friendly and patient staff. The office staff is helpful and makes customers feel comfortable. When purchasing glasses, they take the time to explain options and ensure a good fit. The wait time is brief and the exams are thorough. The optometrists are very thorough with their exams and explain everything. Dr. Adam Ottaviano and Dr. Travis are known for their compassion, knowledge, and taking their time with exams, answering questions, and ensuring customers understand all options. Overall, customers highly recommend Lake County Vision Care for their excellent service and care.
I had a very good experience overall at this office, but I did want to mention one interaction that left me uncomfortable.
The front desk staff, especially Jennifer, was excellent. She was friendly, efficient, and took the time to explain my benefits and options clearly and thoroughly. Dr. Been was also fantastic. He explained everything very well, had great bedside manner, and, as an added bonus, is a Bears fan. I really appreciated the care I received from both of them.
My only negative experience was with Linda, the assistant who helped me before I saw the doctor. From the moment I walked in, her demeanor toward me felt unusually cold and uncomfortable....read full review
The entire staff is always friendly and helpful. Dr. Ottaviano has always made me feel that he had the time to listen to whatever my issue was and that I was not just another patient to push through as quickly as possible. Dr. Ottaviano is also extremely knowledgeable and always takes the time to discuss what he thinks needs to be done.
They care about your eyes And wood frame that go with your face