Oct 2026
Lorena
Handled my ECP claim with courtesy and attention to my particular concerns. Sorry that the ECP treatment did not fullu protect my car but they stood by there promise and paid for the repairs. Lorena was especialy helpful.
About ECP Incorporated
ECP Incorporated offers a wide range of products and programs tailored for new car dealers, including protective coatings for vehicles, optional protection products, customer appreciation programs, and various detailing and service chemicals. Customers have praised ECP for its responsive and polite customer service, especially when handling claims.
Many customers have noted satisfaction with the claims process. One reviewer shared a positive experience after filing a windshield claim using the app, finding the process incredibly smooth. Gary reached out quickly and even scheduled the repair appointment, making it very easy. Another customer mentioned that their first claim with ECP went very smoothly, thanks to their claims adjuster, who was quick to respond and provided tremendous help.
Gary C. at ECP has also been recognized for his helpfulness throughout the claims process, which only took 24 hours from start to finish. Customers have found that all representatives, including those who handle claims, are professional and responsive, ensuring that any issues are effectively addressed. Overall, ECP is known for its excellent customer support and efficient insurance services.
Reviews
Oct 2026
We're very grateful to have the ECP Vantage protection on our boat. As it happens, there are a couple pre-treatment stains that were sealed in when the dealer applied the product and we needed to file a claim to have them removed. Our ECP adjuster, Gary Ch*****r, was very helpful in coordinating getting our repair moving and in identifying a local contractor who's qualified to both remove the stains and reapply the protective product. Great work, Gary - thank you.
Sep 2026
Natalie went above and beyond to expedite my claim to make sure that I was able to get my car back today. She submitted a request and gave me a.follow up call with updates. Very pleased with the outstanding customer service she provided.
Photos
Hours
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- free wi-fi
Location
11210 Katherines Crossing Ste 100, Woodridge, IL 60517
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