Empire Heating & Air Conditioning provides professional and prompt heating and air conditioning repair and replacement services. The technicians are described as professional, prompt, careful, and passionate about their work. They diagnose issues quickly, work efficiently, and are polite. The company is noted for its fast scheduling, often arriving the same or next day even for urgent issues like a furnace failure on a chilly night or a weekend AC outage. They offer reasonable and average pricing for their services. Customers report positive experiences with full system replacements and repairs, noting that technicians protect the home with drop cloths and clean up afterward. The company also offers a maintenance plan and newsletter. Customers consistently state they will use their services again.
My technician by far is one of the most professional techs I have ever had. He came by on Wed night, diagnosed why my furnace wasn't producing heat, acquired a new circuit board and came back to install it. Heat is on and we couldn't be happier. He also mentioned the Empire Heating & Air Conditioning maintenance plan and newsletter, and I am signed up and ready to go. Definitely a company worth going to if you ever have furnace or a/c issues.
Our Central Air Conditioning went out over the weekend. Empire Heating & Air Conditioning (of the 5 companies we called) was able to schedule a service technician to our house the quickest - Monday morning! Mike quickly diagnosed both problems, ordered parts and returned Tuesday morning to get us back up and running during a hot week in Portland. Thank you Empire, and a special thanks to Mike who was prompt, funny and worked quickly!
The techs were very professional and did a good job with the AC replacement they did in my home. Their charges were average and reasonable. The technicians were also passionate and careful with every detail of the work. I will definitely use their services again.
437 Ridge Rd, Wilmette, IL 60091
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