Reviews for Cell Care
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 4PM
Sunday: Closed
Ratings
Google: 4.8/5Cell Care
2835 Grand Ave Ste 2, Waukegan
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This place is amazing. They are very kind and professional. My kids phone screen had cracked. I called them up and they told me I can bring it right then and they'll have it fixed. I wasn't able to then so I went a few hours later and in less than 10 minutes they had fixed my phone. Prior to this I called up a few places and this was the only place that charged a reasonable price. They even put a glass screen protector for a cheap price. All under $90.
They initially replaced the screen and did a great job on the install. However, the fingerprint security mode didn't work properly after that. They said they would order a different screen and would call me when the new screen arrived, but they never called me back. So I called them a few days later to check the status but was told the technician was busy and would call me back and it has been over 3 weeks of waiting. UPDATE: We eventually communicated with each other, and the phone screen issue was reassessed. The tech was very professional and diligently solved the problem with the fingerprint security sensor. I am grateful for his persistence and technical acumen.
My phone was in such a bad state that I was close to simply buying a new one, but even with a broken LCD, they fixed my phone! It was super affordable + they added a screen protector. Great vibes n amazing results!!