About Lake Cook Trenching
Lake Cook Trenching has been providing septic system services to Lake McHenry and Northern Cook Counties since 1985. They install new septic systems, replace septic tanks, repair septic systems, and handle other related tasks. The business is described as an incredible, professional, and expert team that gets the job done right at the best value. Customers praise the company's responsiveness, even on holidays, and its focus on education and customer service. Technicians like Miguel are exceptional, addressing immediate issues and taking the time to explain the system's components and maintenance best practices. The state inspector has even commended Lake Cook Trenching as the best in the Chicagoland area. Overall, Lake Cook Trenching is a reliable and customer-focused company that provides excellent septic system services, from installation to maintenance and repair.
As a first time septic system owner, I had a sudden issue with foaming and strong odor coming from the tank. Chris in the office was incredibly helpful. She clearly understands the urgency of these situations and was able to coordinate same day service, which was a lifesaver.
Miguel, the field technician, was exceptional. Not only did he address the immediate issue, but he also took the time to walk me through the system's key components like the tank, baffles, aerator, and drain field and explained best practices for long term maintenance. He highlighted common mistakes and gave practical advice tailored to my setup. He's an awesome dude.
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They did a great job on our project. Quickly took care of an issue that came up about year after installation, without question.
Pleasant to deal with as well. I would do business with them again.
LCT did a wonderful job replacing our septic system with a new lift station and septic tank. They delivered a well coordinated project from quote to permits to install for less than the competition. The state inspector complemented them on the day of install and told us separately that Lake Cook Trenching is the best in Chicagoland area.