Lily's Nails & Spa

Lily's Nails & Spa is a popular nail salon located in Waterloo, IL, known for providing high-quality nail and spa services. Many customers appreciate the welcoming atmosphere and the friendly staff, with particular praise for technicians like Steven and Helen, who have earned a loyal following. Regular visitors express satisfaction with their manicures and pedicures, often recommending the salon to others. However, some reviews highlight areas for improvement. A recent customer experienced a long wait time and felt rushed during their service. They were disappointed that the technician did not ask about their preferred type of pedicure and felt the overall quality of the nails did not meet expectations. The customer also noted a lack of communication regarding additional charges, leading to dissatisfaction. Despite these mixed experiences, many clients express their intent to return, citing the quality of the products used and the relaxing environment. Overall, Lily's Nails & Spa is a place where many find beauty and relaxation, but potential visitors should be aware of possible wait times and varying service quality.