About Novy Plumbing
Reviews for Novy Plumbing
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Novy Plumbing is a family-owned and operated business located in Washington, IL, specializing in reliable residential plumbing services. With over 30 years of experience, they handle a wide range of tasks, including water heater installation and maintenance, gas line services, and sewer repair. Customers have praised the team for their prompt and efficient solutions, often providing same-day service. Many reviews highlight the excellent customer service and fair pricing that Novy Plumbing offers. One customer appreciated a second opinion on a costly sewer line replacement, where the team identified tree roots as the actual problem and saved them a significant amount of money. Another noted the quick response time when their water heater failed right before a vacation, with the technician arriving within an hour and charging no extra fees for weekend service. Novy Plumbing also offers 24/7 emergency assistance, ensuring timely help during urgent situations. Overall, the company is recognized for its professionalism, dependability, and commitment to educating homeowners about their plumbing needs. Many customers express their gratitude and recommend Novy Plumbing for any plumbing services required.
I called Novy plumbing because I had Mr. Rooter out who told me I needed a new sewer line in my house and wanted to charge $6,000 for the work. I wanted a second opinion and Mark came out and found the problem and fixed it! And, it wasn’t a new sewer line. I had massive tree roots! He cleared the roots and got us up and running again. He is definitely very knowledgeable and customer service was excellent. Very friendly. We are so appreciative that he saved us a large amount of money ❤️
I would highly recommend to anyone in need of plumbing services! The customer service was top notch and the price is unbeatable. Plus, I learned a lot about what I need to know as a homeowner. They truly went above and beyond.
I just want to say how thankful my wife and I are for Mark at Novy Plumbing. He came through for my wife and me right before our vacation. We were in a bit of a bind, and I really needed to take a shower before our early morning flight—Our water Heater was out... he made it working again! Professional, responsive, and genuinely helpful. Can’t recommend him enough. Thanks again, Mark!