About Backyard Living Inc.
Reviews for Backyard Living Inc.
Write a reviewTips
accepts credit cards
Backyard Living Inc. is a Central Illinois company with over 35 years of experience installing inground pools. They are known for their excellent customer service and teamwork. Customers praise the company's responsiveness and dedication to ensuring a positive experience. Backyard Living also offers Master Spas, which are highly regarded compared to other brands. The company is committed to meeting customer needs, often going above and beyond, even accommodating quick installations. The staff is friendly, knowledgeable, and willing to help with pool water issues or questions about how to clear up pool water. They stock all the necessary supplies so customers can get everything they need in one place without going elsewhere. The team is dedicated to providing great customer service, with staff like Samantha, Sam, and Ron making sure customers receive personalized assistance and quality installations. Backyard Living also shows community support by donating a Master SPA valued at over $10,000 to St. Jude Dream Home.
Recently stopped in to look at Hot Tubs. Met with Samantha, who was absolutely awesome. She walked me thru what models they had. She was very knowledgeable and on point with her sales pitch.
The friendly staff is so helpful and knowledgeable! They go above and beyond to help me fix whatever pool water issues I am having. They stock everything that I need right there. Therefore, after they test my water and help me troubleshoot, I am able to buy whatever I need right there, and I don’t have to go anywhere else.
Sam and Ron We’re absolutely amazing to work with and went the extra mile to ensure I had great customer service and my New pump was installed and working great. I recommend Backyard Living for all of your pool needs.