Walmart Vision & Glasses

Jun 2023

Upon checking in, the front office told me there was a "hold" on my insurance. She accused me of having an appointment elsewhere and that I was trying to use my benefits at both places. After making a phone call to my insurance company, it turned out the front office made a mistake and scheduled me for an appointment at a different Walmart location. I don't want to point out the obvious, but you'd think they would treat the customers better especially since it's a customer driven business. What a terrible experience. No apologies, flippant attitude.

Oct 2021

Rita at the Streamwood store was very helpful, friendly and patient. I lost a pair of glasses, so I wanted to get my new prescription into an older pair of glasses( bought at Sears but they are gone). A different optical store wanted to charge me $150 for a whole new pair.They wouldn't put them in old glasses and it was only one eye that needed changing! Rita said no problem and the charge was very reasonable. I enjoyed chatting with her and was delighted at the service. I will go there for my glasses next time.

Apr 2021

I'm not sure if this is a new doctor or if I just haven't seen him before but he was exceptionally professional and polite to me during my contact exam. The assistant and other employees are also always helpful and even recognize me and say hello if I pass by shopping for groceries. Probably the best thing about this Walmart.