Addus HomeCare

Aug 2025

I experienced the same thing, no one returned my calls, I'd drive to the office, it was locked. I finally got ahold of the corporate office in Rockford, I recently left 5 messages and have yet to revieve a call back! The worst place of a employment officer I've ever had to deal with! I made a big mistake of letting a family member that asked if she could work for me for 2 months while her other client was in physical rehad I agreed bc it was only 2 months!! After 8 mo she never left!!! She was forging my signature on her phone that I didn't know I was to be signing the last 8 mo. When I found out I told her from now on I would be signing her phone! Well, she never returned....read full review

Mar 2023

When the caregivers were here they did a wonderful job. The problem was they were late or never showed up. I would call the sterling office constantly have to leave a message and most of the time I never got a call back from anyone. 20 hours a week for my mom I went weeks, months getting 10 to maybe 16 hours if I was lucky.