I took my car in for a 10:00 appointment to have tires installed. They informed me that if I was 15 minutes late, my appointment would be cancelled. Keep this in mind. I arrived early and my car was handed to them at 9:48. I was told they would have it pulled in within 5 minutes. I didn't get a verification text that they had begun until 10:33. I kept looking through the service window (because they had nobody working the counter to talk with) to see what the status was. My car was on the lift, and the wheels were off. Sometime after 12:25 (my car was the only one in the shop) someone picked up one of my tires and began to work on it. So here we are 2 1/2 hours later,... read full review
October 2023
I purchased the Walmart+ membership and it is the worst thing I have ever spent my money on. My orders are either delayed or incorrect. Today I had the liberty of picking up an online order. I ordered a pack of hamburger buns that was supposed to have 8 buns in it. When I got home, there was only six buns in the pack. I don't know what kind of people this Walmart on Freedom drive in Springfield, IL is hiring, but they don't pay attention to anything and could care less about customer orders. Once this membership ends, I will not be renewing it, and I would not recommend this service to anyone. By the time you make 2-3 trips to Walmart for forgotten/incorrect... read full review
April 2023
My last post complained about how poor the check out service was and how I had to wait for about 30 mins to get through the line. Well that was not the case today and the store is busier than last week. Hats off to management for getting it right
I took my car in for a 10:00 appointment to have tires installed. They informed me that if I was 15 minutes late, my appointment would be cancelled. Keep this in mind. I arrived early and my car was handed to them at 9:48. I was told they would have it pulled in within 5 minutes. I didn't get a verification text that they had begun until 10:33. I kept looking through the service window (because they had nobody working the counter to talk with) to see what the status was. My car was on the lift, and the wheels were off. Sometime after 12:25 (my car was the only one in the shop) someone picked up one of my tires and began to work on it. So here we are 2 1/2 hours later,... read full review
I purchased the Walmart+ membership and it is the worst thing I have ever spent my money on. My orders are either delayed or incorrect. Today I had the liberty of picking up an online order. I ordered a pack of hamburger buns that was supposed to have 8 buns in it. When I got home, there was only six buns in the pack. I don't know what kind of people this Walmart on Freedom drive in Springfield, IL is hiring, but they don't pay attention to anything and could care less about customer orders. Once this membership ends, I will not be renewing it, and I would not recommend this service to anyone. By the time you make 2-3 trips to Walmart for forgotten/incorrect... read full review
My last post complained about how poor the check out service was and how I had to wait for about 30 mins to get through the line. Well that was not the case today and the store is busier than last week. Hats off to management for getting it right