Walmart Tech Services

Oct 2023

I took my car in for a 10:00 appointment to have tires installed. They informed me that if I was 15 minutes late, my appointment would be cancelled. Keep this in mind. I arrived early and my car was handed to them at 9:48. I was told they would have it pulled in within 5 minutes. I didn't get a verification text that they had begun until 10:33. I kept looking through the service window (because they had nobody working the counter to talk with) to see what the status was. My car was on the lift, and the wheels were off. Sometime after 12:25 (my car was the only one in the shop) someone picked up one of my tires and began to work on it. So here we are 2 1/2 hours later, and they finally begin. I was finally able to leave with the job done after I got the text saying my car was done at 1:17. The tech gave me an excuse that he was the only person that could work on it and he had to go to lunch at 12:00. So what happened between 10:33 and 12:00? Nothing. But remember, if I was 15 minutes late, they would cancel in me. At least there was live entertainment. While I was waiting I got to watch one of their stockers, Michael, cuss out two other patrons over pronouns and misgendering him. Keep it classy Walmart.

Oct 2023

I purchased the Walmart+ membership and it is the worst thing I have ever spent my money on. My orders are either delayed or incorrect. Today I had the liberty of picking up an online order. I ordered a pack of hamburger buns that was supposed to have 8 buns in it. When I got home, there was only six buns in the pack. I don't know what kind of people this Walmart on Freedom drive in Springfield, IL is hiring, but they don't pay attention to anything and could care less about customer orders. Once this membership ends, I will not be renewing it, and I would not recommend this service to anyone. By the time you make 2-3 trips to Walmart for forgotten/incorrect items, you might as well had gone into the store and shopped for your own items. This is such a disappointment and inconvenience. Never again.

Apr 2023

My last post complained about how poor the check out service was and how I had to wait for about 30 mins to get through the line. Well that was not the case today and the store is busier than last week. Hats off to management for getting it right